Outages for these types of cloud services are rare but do happen now and then. When they occur, it can be frustrating since users who store their document’s online through these services can’t get work done.
The real crisis comes when a cloud provider loses your documents. While today’s Google “404? error is not very reassuring for some folks out there, it is not necessarily indicative of data loss.
Update: A spokesman for Google said, “Some users had trouble accessing their Docs list this morning. The issue should be resolved.” A preliminary estimate says it affected the Docs list of less than 0.5 percent Docs users. (Those Docs list users are a loud bunch though).
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